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Customer language: https://www.youtube.com/watch?v=jhMciQc5XlE
Introduction to CRM (Customer Relationship Management): https://www.youtube.com/watch?v=CtRxcmXbZXI
What is CRM: https://www.youtube.com/watch?v=7me7mjvTiTI
What is CRM: https://www.youtube.com/watch?v=XmnPlfJh7zM
Customer Relationship Management: https://www.youtube.com/watch?v=wJ63PqPIjcM
The best CRM: https://www.youtube.com/watch?v=Mmm-7o4gVrk
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